Sheepdog Tax Resolution, LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information of our customers, clients, and website visitors (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, mailing address, email address, phone number, Social Security Number (if required for tax-related services), and other contact details.
  • Financial Information: Credit or debit card numbers, bank account details, or other payment-related information.
  • Commercial Information: Records of products or services purchased, obtained, or considered.
  • Internet Activity: IP address, browser type, device type, browsing history, and usage data through cookies and similar technologies.
  • Professional Information: Employer name, job title, and business contact information, if applicable.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide tax resolution services, including responding to inquiries, processing payments, and fulfilling service requests.
  • Communication: To send you updates, newsletters, promotional materials, and other information related to our services.
  • Legal Compliance: To comply with federal, state, and local laws, including tax and financial regulations.
  • Security and Fraud Prevention: To protect against fraud, unauthorized transactions, claims, or other liabilities, and to protect the integrity of our website and services.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services (e.g., mailing list vendors, payment processors, and cloud service providers).
  • Legal Obligations: Government agencies, law enforcement, or other third parties when we are required to comply with legal obligations, such as federal tax regulations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

4. Your Privacy Rights

Depending on your jurisdiction, including residents of California, you may have the following rights:

  • Right to Access: You may request to know the categories and specific pieces of personal information we have collected about you.
  • Right to Deletion: You may request that we delete the personal information we have collected from you, subject to certain exceptions (e.g., legal obligations).
  • Right to Opt-Out: You may opt-out of the sale of personal information, though we do not sell your personal information.

To exercise these rights, please contact us at [Insert Contact Information]. We will respond to your request within the time frame required by applicable law.

5. Security of Your Information

We take reasonable measures to protect the security of your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

6. Retention of Information

We retain personal information as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. This includes retaining information for tax, legal, and regulatory purposes.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to collect and store information about your interactions with our website. You may modify your browser settings to refuse cookies or to alert you when cookies are being used.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes will constitute your acceptance of the updated policy.